Shipping policy

Orders are packed and shipped in the order received.

During early launch and small-batch release periods, processing times may vary. Customers will receive tracking information once an order has been processed and shipped.

Shipping timelines may vary based on destination, carrier delays, weather, or high-order volume.

Oakflame is not responsible for delays caused by carriers after a package has been shipped.

Please make sure your shipping information is correct before placing an order. Oakflame is not responsible for orders shipped to an incorrect address entered by the customer.

For shipping questions, contact us through the Contact page on this site.